Medical care

Some of our treatments require a prescription, while others don't. It depends on the product and your individual health needs.

During your free online consultation, a licensed physician will review your information and determine the best treatment plan for you. If a prescription is required, it's included as part of the process — no separate doctor visits or pharmacy trips needed.

Everything is handled online, and your treatment is shipped directly to your door.

Every order includes a detailed treatment guide with everything you need to know — how to use your medication, when to take it, what to expect, and helpful tips to get the best results.

You'll receive this guide via email once your order ships, and you can always access it through your account dashboard.

If you have any specific questions about your treatment, our support team and medical advisors are here to help.

First, don't worry — this is more common than you think, and we're here to help.

Most treatments take time to show results. Depending on your plan, it can take anywhere from 2 to 6 months of consistent use before you notice significant changes. Everyone's body responds differently, so patience and consistency are key.

If you've been following your treatment plan correctly and still aren't seeing progress after the expected timeframe, reach out to our support team. We can review your situation and, if needed, connect you with a medical advisor to adjust your treatment.

We're committed to helping you get results — don't give up, and don't hesitate to contact us.

As with any treatment, some people may experience mild side effects. These vary depending on the medication and your individual response.

Common side effects, if any, are typically mild and temporary. Your treatment guide includes a full list of what to look out for and when to seek advice.

If you experience anything unusual or concerning, stop using the product and contact our medical team or your GP immediately.

It's simple and takes just a few minutes.

1. Complete a short online questionnaire about your health and goals
2. Your answers will be reviewed and a personalised treatment plan will be made for you.
3. Your treatment plan gets shipped to you in discreet packaging.

No video calls, no waiting rooms, no hassle. Everything is handled online.

If our medical team determines that a treatment isn't right for you, you won't be charged.

Your health and safety come first. If you're not approved, we'll explain why and suggest alternative options where possible.

Absolutely. Your privacy is our priority.

All personal and medical information is encrypted, securely stored, and never shared with third parties. We follow strict data protection regulations to keep your details safe.

Your treatment is also shipped in discreet, unmarked packaging — no one will know what's inside.

This depends on the treatment and your individual condition.

Some treatments require ongoing use to maintain results, while others may provide longer-lasting effects. Your treatment guide will explain what to expect for your specific plan.

If you have questions about long-term use, our medical team is always available to advise you.